Privacy Policy

At Deckfuse, we are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website (https://www.deckfuse.ai) and any related services (such as creating playing cards from your uploaded images with AI). Deckfuse is operated by a company located in France and we comply with the GDPR and relevant French law.

1. Information We Collect

  • Account and Order Information: When you create an account or place an order, we collect your name, email address, billing address, and shipping address. We do not collect or store your payment card information. All payments are securely processed by our partner, Stripe.
  • Uploaded Images: When you use Deckfuse to generate personalized playing cards, you may upload photographs, including images containing minors. These images are processed and stored only for the purpose of generating your personalized cards and fulfilling your order.
  • Device & Usage Data: We collect information about your device (browser type, IP address, time zone, cookies, and similar data), as well as how you interact with our site (pages visited, links clicked, order history, and referral URLs) via analytics tools such as Google Analytics.
  • Communication Data: If you contact us or receive transactional emails, we may store communication records for support, legal, or operational reasons.

2. How We Use Your Information

  • To provide our products and services, including the generation of personalized playing cards using artificial intelligence.
  • To process your orders, communicate order status, arrange shipping, and provide customer support.
  • To analyze and improve our website, services, user experience, and security.
  • To comply with legal obligations (e.g. accounting, tax, fraud prevention).
  • If you consent, to send you updates about new features or promotions.

3. Sharing and Disclosing Information

  • Service Providers: Your information may be shared with trusted service providers who help us operate Deckfuse (e.g., website hosting, email delivery, analytics, printing, shipping, and payment processing with Stripe). We require all such partners to meet strict confidentiality and data protection standards.
  • Payments: When you make a payment, your payment information is entered directly into Stripe's secure system. Deckfuse does not have access to or store your card or bank data. Please refer to Stripe's privacy policy for more information.
  • Legal Reasons: We may share information if required by law, court order, government request, or to protect our rights.

4. Images Containing Minors

Deckfuse allows users to upload images containing minors, for the purpose of creating personalized playing cards. If you upload photos of minors, you are responsible for ensuring you have the necessary consent from the relevant parent(s) or guardian(s), as required by law. We process these images solely to provide the requested service and for no other purpose.

5. Cookies and Analytics

We use cookies and similar technologies to help our site function, to analyze usage, and to improve our services. We do not show third-party behavioral advertising. You can adjust your browser settings to manage cookies. We use Google Analytics to understand site usage. For details, see Google's Privacy Policy.

6. Your Rights (GDPR)

If you are a resident of the European Union, you have rights under the GDPR: to access, correct, delete, or restrict the processing of your personal data; to data portability; and to object or withdraw consent at any time. To exercise your rights, please email support@deckfuse.ai.

Your data may be processed or stored outside the EU for technical reasons (cloud storage, printing, etc.), but we ensure appropriate protection and security measures with all partners.

7. Data Retention

We retain your data for as long as necessary to provide our service, fulfil legal and contractual obligations, or until you request deletion. Uploaded images may be deleted upon request after your order has been fulfilled.

8. Children's Privacy

The Deckfuse website is not intended for use by individuals under the age of 16, except via parental or guardian consent as per section 4 above. Please do not create an account if you are under 16.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. The latest version will always be available on this page with its publication date.

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your data, please email support@deckfuse.ai or write to:
60 rue François 1er,
75008 Paris,
France